Privacy Policy

Last updated: April 9, 2026

Medieval Marketer ("we," "us," "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have over your information.

1. Information We Collect

Information you provide directly

• Account information: Email address, password (stored as a secure cryptographic hash), and any name or business name you provide
• Order information: Business name and details for the report you purchase, payment information collected and processed by Stripe (we do not store full credit card numbers)
• Communications: Any messages you send us by email, contact form, or other means
• Optional information: Shipping address (only if you order a physical mailer), referral codes you use or share

Information collected automatically

• Session data: When you log into your dashboard, we store a session cookie so you remain authenticated
• Server logs: Basic request information including IP address, timestamps, and pages visited, used for security and debugging

Information about businesses analyzed in reports

To compile competitive intelligence reports, we collect publicly available information about businesses in your local market, including names, addresses, phone numbers, websites, ratings, and customer reviews. This information is gathered from sources such as Google Business Profiles, public business listings, and other publicly accessible sources. We do not collect private or non-public information about competing businesses.

2. How We Use Your Information

We use the information we collect to:

• Generate, deliver, and maintain access to your purchased reports
• Process payments and send order confirmations
• Authenticate your account and protect against unauthorized access
• Send transactional emails (order confirmations, magic links, password resets, report-ready notifications)
• Respond to your questions and provide customer support
• Improve our services, methodology, and report quality
• Comply with legal obligations and enforce our Terms of Service

We do not sell your personal information to third parties. We do not use your information for behavioral advertising.

3. Who We Share Information With

We share information only as needed to operate our services or comply with the law:

• Stripe processes all payments. They handle credit card data directly under their own privacy policy.
• SendGrid delivers transactional emails on our behalf. Your email address is shared with SendGrid solely for delivery.
• Railway and Cloudflare host our application and serve our website. Server logs are processed by these providers as part of standard hosting operations.
• Google Places, Hunter.io, and similar data providers are used to gather public information about businesses in your market. We do not share your personal information with these providers — only the search queries needed to compile your report.
• Legal compliance: We may disclose information when required by law, court order, or to protect our legal rights.
• Business transfer: If Medieval Marketer is acquired, merged, or sells assets, your information may be transferred as part of that transaction. We will notify you of any such change.

4. How We Protect Your Information

We use industry-standard security practices to protect your information, including:

• HTTPS encryption for all web traffic
• Cryptographic hashing of passwords (we never store passwords in plaintext)
• Secure session cookies with HTTP-only flags
• Magic link tokens with 48-hour expiration
• Limited internal access to personal data on a need-to-know basis

No system is perfectly secure. While we work to protect your information, we cannot guarantee its absolute security. If a security incident affects your data, we will notify you as required by law.

5. Data Retention

We retain your account information and reports for as long as your account is active or as needed to provide services. After account closure, we may retain certain information for legal, tax, or fraud prevention purposes for up to seven years. To request deletion of your account, contact support@medievalmarketer.com.

6. Your Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of marketing communications (transactional emails will continue)
• Request a copy of your data in a portable format

To exercise any of these rights, email support@medievalmarketer.com. We will respond within 30 days.

California Residents

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what categories of personal information we collect, the right to request deletion, and the right to opt out of any sale of personal information. We do not sell personal information.

7. Cookies and Tracking

We use a single essential session cookie to maintain your login state. This cookie is required for the dashboard to function. We do not currently use third-party advertising cookies or analytics trackers on our marketing pages. If we add analytics in the future, we will update this policy.

8. Children's Privacy

Our services are intended for business owners and are not directed to children under 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it.

9. International Users

Medieval Marketer is operated from the United States and our services are intended for U.S. customers. If you access our services from outside the United States, your information will be transferred to and processed in the United States, which may have different data protection laws than your country of residence.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected in the "Last updated" date at the top of this page. Significant changes may also be communicated by email. Continued use of our services after a change constitutes acceptance of the updated policy.

11. Contact

Questions about this Privacy Policy or our handling of your information? Reach us at:

support@medievalmarketer.com
Medieval Marketer
2607 Woodruff Rd, Ste E #2040
Simpsonville, SC 29681